Emerald Island Resort - The Manor


Before we started capturing feedback securely online, our guests gave us feedback directly. This is what our they said about our Villas and service:

Neil and Kay, I just wanted to send you an email and tell you how much we enjoyed your home over our Christmas vacation. The things your home offered us were unbelievable. I think our favorite was having two coffee pots! However, having enough dishes, utensils, glasses, cooking equipment, towels, etc., sure did make our week wonderful. We were able to enjoy the parks in the morning, come home for a few hours to swim, eat and relax and then head back. It was just perfect! You have a beautiful home with so much to offer and we hope that someday we can stay there again.

I hope you had a very merry Christmas, and wish you a healthy and happy new year.

---The Sawyers, USA (The Manor, 10 guests)

I just wanted to let you know what a wonderful place you have. We all enjoyed our holiday. The grand children had a great time getting up in the morning and going swimming before breakfast. Thanks again for all your help in making our holiday such a wonderful memory. Thanks also for the gift of champagne and chocolates you left for us [for their wedding anniversary]. It was a wonderful surprise and very much appreciated. I will be sure to tell everyone of your wonderful Manor. Thanks again for the wonderful memory.

---The Dunlops, Canada (The Manor, 16 guests)

Dear Neil & Kay. I write to thank you for the privilege of living in your beautiful Emerald Island home for a week. The accommodations couldn't have been better. Our grandson cried when we had to leave. We hope to do it again sometime.

This was a wonderful 50th wedding anniversary for Wilson & I. Best wishes

---The Tows, USA, (The Manor)

Just a quick note to let you know we had and wonderful time in your beautiful home (The Manor). The house was so well equipped it catered for our every need.

---The McMullan's, Ireland (The Manor, 16 guests)

I just wanted to let you know how much we enjoyed staying at your house. The house was extremely spacious for two families (even including the five children among us). The house was immaculate with more than enough towels and bedding for all the rooms. The layout of the home is great with multiple entertaining areas so that you do not feel at all crowded. The extra amenities in terms of books, games and DVDs made it extremely easy to keep all age groups occupied. The kitchen was so well stocked that I was comfortable cooking at your house for one of my clients and his family.

I always rent houses when I travel with my family on vacation, and we agreed that your house is among the most well appointed that we've rented. It is significantly nicer than most Orlando rental properties. I assure you that you will be my first call the next time I find myself headed to Florida, and I won't hesitate to recommend your home to friends and colleagues.

The Lawlers, USA (The Manor, 10 guests)

I just wanted to let you know that we had a fantastic time and we all thought that your villa was fantastic. It really was a home from home and we felt in total luxury for two weeks! My kids who are 6 & 7 loved the pool and were in there from morning 'til night. When we were going to the theme parks they complained and actually saw it as a punishment because they didn't want to leave the house! ... next year ... all the kids want is a house with a pool! Unfortunately, all the places we have looked at don't compare to your house at Windsor Palms.

Thanks for all your help leading up to the holiday - you certainly made life easy for me arranging things for a party of 12. Your management company were also excellent and were on hand to solve one or two problems we had without any fuss. In fact, we have been spoilt as much a can-do attitude in America, where as the UK is exactly the opposite! My wife is seriously considering us moving out there.... it had that much of an impact on us as a family.

Thanks again and I will not hesitate in getting in touch next time me need to rent a property and will certainly recommend your place at Windsor Palms to anyone who is considering renting over there.

---The Hankeys, UK, (Avalon, 12 guests)

We had a great vacation, and would go back again and use your facilities. Location, size, everything was perfect.

---The MacDonalds, USA (Avalon, 8 guests)

We had a fabulous stay and thoroughly enjoyed your villa. We have several hopper days left and are definitely considering booking your villa again. Thanks Neil & Kay!

---The Gardners, USA (Avalon, 14 guests)

We returned home yesterday. What a vacation we had! We wanted to tell you how much we enjoyed your beautiful home!! It is absolutely beautiful-so spacious- with everything that we could have hoped for!!! Our grandchildren were in love with the pool and Jacuzzi - they were in the pool within minutes of arriving. When our 12 year old granddaughter came running to us with a huge hug, smile and "thank you so much for this" - it made it all worth while. She had scoped out the villa and picked out her room while we were bringing in the luggage.

We cannot think of anything that we needed that wasn't provided. Our family of 11 had a beautiful "home" to enjoy for a week. It was immaculate and beautifully presented upon arrival!!

Tom & I want to thank you for the timely payment of our [security] deposit. We want to thank you for the privilege of renting your villa home. It was our anchor point for the week. Your villa is so spacious that eleven people were very comfortable. We took pictures of the villa and have shown them to our friends and everyone is amazed at what a beautiful place it is. Tom planned this vacation over a years time and the vacation was wonderful. This will be the last time that the family will vacation as a whole because our oldest grandson is graduating and will be off to college in the fall. Once that happens things change. We are so glad that we chose your rental villa and that it was available. Again, thank you.

P.s. Sorry we're late in returning your feedback/comment form, but we wanted to take the time to express our thoughts about the villa and our vacation. We only wish we could do this every year!

---The Howards, USA (Avalon, 11 guests)

We want to thank you for the use of your beautiful home !! We had a fabulous time and the weather was great. We all returned with a golden tan....We would also like to thank you for the use of your phone. The signal for our cell phone was not strong enough to make our calls, so having your [free] phone service was a nice added convenience.

---The St Pierre's, USA (Avalon, 6 guests)

We had a wonderful stay and would absolutely like to return! Everything was comfortable, especially with our 3 small children. Thank you!

---The Buse's, USA (Avalon, 8 guests)

Your property was excellent! We have stayed in many homes in the same sort of area and there was no comparison between you property and the others. We are hoping to come down again over our next "March Break" we just have to find out when that is.

---The Carvalho's, USA (Avalon, 7 guests)

The house was beautiful and we really enjoyed it. Thanks.

---The Pipe's, USA (Avalon, 10 guests)

Everything was great.

---The Freeman's, USA (Avalon, 14 guests)

Just dropping you a quick note to say thank you for the use of your home. We had a great time and your home was lovely and well furnished. It really did feel like a home away from home. We found the beds so comfortable that we checked out the mattress manufacturer so that we would know what to look for when we are replacing our mattresses at home. (I've been complaining about needing a new mattress for several months and sleeping on your comfortable bed just reaffirmed my thoughts.)

Our kids are already anxious to return to Disney World and we will definitely check into the availability of your home when we do.

---The Abrams, USA (Avalon, 11 guests)

Thank you very much for the hire of your villa. It was absolutely beautiful and in a very nice area and setting. We had a glorious time in Orlando and hope to return again in the near future . Once again, thank you very much.

---The Drybroughs, Scotland (Avalon, 9 guests)

We just wanted to let you know what a fabulous experience we had while renting your beautiful home. First of all, it was not only beautiful, but comfortable. My husband jokingly said it looked like I had a hand in the decorating, as it was done much to our taste. Anyhow, it was great. We enjoyed the hot tub & pool, and everyone had plenty of space in their own rooms. I am so glad we found this!

---The Danners, USA (Avalon, 10 guests)

Everyone was very pleased with the accommodation and location wrt Disney. As you know there were 13 of us and the house easily handled all of us. It was great to have a kitchen to cook some of our meals and after a warm day at the parks the pool was well used by everyone. The kids enjoyed the various DVDs and also the video game system. The house is very well appointed and very comfortable.

---The Orrs, USA (Avalon, 13 guests)

We loved your villa. It was a wonderful place to relax and unwind after long days at the parks. Thank you for all of the attention to details, there was nothing we needed that was not there. We hope to return to your villa on our next trip to Disney. Thanks again!

---The Davis, USA (Avalon, 10 guests)

The house was a wonderful haven for our group! Thank you so much. A few sets of parents traveled with our soccer boys, who had qualified for the Southeast Regional 3 versus 3 soccer tournament held in Orlando. They placed third and had a great time. They enjoyed the video games, the spa after soccer, and they liked being able to hang out together in one very homey space. Truly--it was nice for all of us. NOW...we're to play in the Nationals at Disney's Wide World of Sports soccer complex ... And we'd love to stay at your home again.

---The Cogans, USA (Avalon, 13 guests)

Everything was excellent at your beautiful villa during our June visit to Kissimmee. Myself and my families were over the moon with the standard, quality, space and the location. On our 3 previous visits to Florida we stayed in hotels, never again!! We loved the size of your beds so much, we will be taking delivery of a Super King Size within the next few days. I have and will recommend your Villa to anybody who mentions they are going to Orlando. You can use this as a testimonial if you see fit. Thanks again for great accommodation.

---Phil Johnson, UK (Avalon, 11 guests)

It is truly a pleasure doing business with you, you're very efficient and have responded quickly to all our questions. Your home will be our 6th house that we have rented and we have had some owners not respond for weeks.

---Richard and Rachelle, USA, Booking Process

Just wanted to send you a little note thanking you for the use of your rental home. The accommodations were first class and we had a wonderful time on our vacation. Keep up the good work. Prior to this year we only stayed at various Disney resorts and at that time thought life couldn't get any better. However, having experienced a Disney vacation utilizing a vacation home, has made us all converts. This is definitely the way to go. Again thank you and we look forward to working with you in the future.

---The Eaton's, USA (Avalon, 10 guests)

Beautiful Home.

---The Taakes, USA (Avalon, 10 guests)

We just arrived home a few hours ago from a fantastic week of fun in Florida and in your home. Oh my goodness--I can not begin to tell you how much we enjoyed your house. It is just gorgeous and it is so much nicer than a hotel!!!! We will definitely recommend your home to all our friends and relatives.

---The Jensens, USA (Avalon, 10 guests)

I can't tell you how much we enjoyed the villa. It is gorgeous and incredibly spacious. We are already talking about a return to Sun Palm Drive, this time with my mom. (My mother-in-law came with us this time and truly enjoyed the house. We would go to the parks and she would sit by the pool and relax, and cook dinner for us. It worked out well for all of us).

---The Brighams, USA (Avalon, 6 guests)

We just returned from our trip to Florida and wanted to let you know that we had a wonderful time. The space in the house was great and the furnishings beautiful.

---The Klaameyers, USA (Avalon, 14 guests)
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Emerald Island Resort Clubhouse
2751 Emerald Island Blvd, Kissimmee FL 34747